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Annaigee - Professional Custom Jewelry Box Manufacturer & Jewelry Packaging Supplier.

How does Annaigee resolve confirmed product defects or inadequate protective packaging?

2026-11-09

If investigation confirms an Annaigee product defect or damage caused by inadequate protective packing, we accept responsibility and offer three options:

  • Free replacement: Replace affected products, cover all replacement shipping costs, and prioritize production and dispatch.
  • Credit toward the next order: Credit the full affected goods value against the next order and provide additional spare units.
  • Current-order adjustment: Provide a corresponding price reduction or refund instead of replacement.
Quantities, amounts and implementation details are confirmed in writing.
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Contact: Veronica Chang

Contact number: +86 15622157335

Email address: veronicazhang@aliyun.com

WhatsApp: + 86 15622157335

Address: No.2, Tangjiao Tenth Street, Lilin Town, Zhongkai High-Tech Zone, Guangdong, China

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